You have more to offer than just a room, service or product
UPSELL & CROSS-SELL,
FOR MANY HOTELS THE HOLY GRAIL!
Challenge
Inside sales doesn't always run smoothly. Not all guests are waiting to hear all the offers during check-in, they are often tired from their journey and would like to get to their room as quickly as possible. Moreover, the front desk does not always have the time to do extensive upsell & cross-sell during check-in. For this problem we offer a 'great' solution, maybe even a genius solution! Welcome to the world of HiHello where you are in real-time contact with all your guests in the hotel 24/7.
Solution
HiHello is an app that automatically greets all guests present in hotels with coupons, information or announcements through push notification on mobile phones. How does that work? Very simple! You think it up, you send it. Within the HiHello platform you create coupons or valuable information yourself and share it with your guests. In addition to creating coupons, you also determine on which specific days and times campaigns automatically start and stop, the ease of use will surprise you. With complete content freedom without any restrictions, only creativity is an advantage. Digital coupons have been responding to mobile customer needs by external organizations for years, which times have changed as hotels are now at the helm of freedom, insight and convenience.
Known with mobile coupons?
LET'S SKIP OUR AWESOME FEATURES A BIT FOR NOW. CALCULATE WHAT HIHELLO COUPON SOFTWARE CAN BRING TO YOU AND YOUR VENUE.
AWESOME FEATURES
Freedom.
Complete freedom to create your own coupons or announcements and send them on a date and time that suits you. Automatic start and stop.
Insights.
A complete and clear overview of all current and expired campaigns. View all data in real-time and adjust your campaign where necessary.
Ease-of-use.
HiHello software has a nice fixed template in which coupons can be created. Within 2 minutes your coupon will be ready to send.
Location.
HiHello Software ensures that your offer is delivered to your guests at your location, and really only at your location. Hyperlocal that is!
Without inisghts you are lost…
SEND COUPONS TO ALL YOUR GUESTS. AND GET A CLEAR OVERVIEW OF ALL DATA.
Insights
Complete freedom to create your own coupons or announcements and send them on a date and time that suits you. Automatic start and stop of campaigns. A complete and clear overview of all current and expired campaigns. View all data in real-time and adjust your campaign where necessary. Repeat campaigns as often as you want.
The whole is more than the sum of the parts
PROMOTE LOCAL ENTREPENEURS THROUGH PARTNERSHIPS
PARTNERSHIPS
Within the HiHello Platform, hoteliers have the opportunity to enter into partnerships with (local) entrepreneurs. This simply means that in addition to your own campaigns, you can also recommend other (local) entrepreneurs to your guests. Think of museums, animal park, city trip, theater or cinema nearby. HiHello is not part of any financial mutual agreements between users and partners, so you are also completely free in terms of setup. Forget about loose brochures in paper bins and reach your guests on their mobile phone.
No rocket science or E=mc2
24/7 REAL-TIME CONNECTED WITH ALL YOUR
GUESTS IN THE HOTEL. EASE SERVES PEOPLE.
Location Based Solution
With HiHello you are 24/7 real-time connected with all your guests within the hotel. Create and send coupons whenever you want and can and at your location only!
Mobile Push Notifications
Coupons or announcements are immediately sent by push notification to your guests, they can open your promotion for information and access the coupon.
Let the Magic Happen
If your guests and campaign are a match, it guarantees great results. Consider Upsell & Cross-sell to better serve your guests with additional information or great offers
Our Beacon Technology
A beacon is a sensor that you place on your location. The sensor sends signals via bluetooth to all guests within a range of up to 70 meters/200 ft from your sensor.
Step 1: The point of contact
TACKLE ALL YOUR UPSELL & CROSS-SELL
WITH ONE SINGLE QUESTION.
Marketing Flow
Through many brainstorming sessions with various hotel managers and marketers, we have broadly defined a marketing flow. In this marketing flow you follow the steps on how to use HiHello effectively. Naturally, this marketing flow is a guideline and hotels are entirely free in how they inform hotel guests about HiHello. The outcome is universal 'the more guests install the HiHello app, the higher the upsell & cross sell conversion'.
Sketchbook
1. Front Desk
Download the HiHello app and receive discounts from our hotel during your stay.
2. Download
The more downloads, the higher the upsell & cross sell conversion.
3. Marketing
Devise a suitable campaign with the aim of generating extra turnover or reducing loss
4. Launch
Launch your campaign and reach your guests with unprecedented offers.
5. Data
Real-time overview of all current and expired campaigns.
6. Repeat
HiHello Coupon Software offers complete freedom. Repeat campaigns as much as you want.
Mobile coupons change the world
6 REASONS MOBILE COUPONSÂ
ARE SUCCESFULL WORLDWIDE.
Reach
Smartphones are everywhere, and we always carry them with us and use them frequently.
Save
Consumers spend easily when coupons are available. What is saved is spent and brings you more revenue.
Influence
The availability of coupons influences the decision to purchase. Why pay more if you could pay less.
Time
Mobile coupons can be sent immediately. This allows companies to use mobile coupons any time and all the time to increase sales.
Storage
Mobile coupons can be stored in the memory of the mobile phone, so that most consumers are not likely to forget or lose the coupons.
Viral
Companies can set up push campaigns where the consumer has the option to forward coupons to friends. In this way, a viral effect can arise, causing companies to reach consumers outside the target group.
So many people, as many or more whishes!
THE 6 PILLARS OF HIHELLO
YOUR LOCATION. YOUR GOAL. YOUR MESSAGE.
Accomodations
Hotels surprise their guests with a Late Check Out, a Dinner Deal, Wellness Promotion, Roomservice and more. Next to that they promote local organisations through partnership deals.
Eat & Drink
Restaurants share the menu of the day with their guests or offer a coupon for the next reservation. And in order to reduce waste they make a special from one of their dishes to assure reduction.
Entertainment
In the context of "The show must go on" cinemas and theaters provide visitors with various coupons for a repeat visit or to guide their guests to a nearby restaurant, a bar or place to have fun.
Retail
Stores play with discounts, not only normal sales, but also with exclusive items. With coupons you can make creative use of all kinds of Upsell & Cross-sell possibilities.
Transport
Train stations, tram stations, airports, taxi or bus, transport offers its passengers. They offer their passenger coupons for anything they can use whilst on their way.
Sports
Gyms, stadiums, clubs, all surprise their guests with coupons and announcements. Visitors receive great offers during the game. Let them enjoy the game to the best!
Curious on who are the ones behind the scenes?
MEET THE TEAM
Collin Briel
Jan Jaap Nijemeisland
Giancarlo Caputi
Joey van Breukelen
Martijn van Sloten
Ray Beckett
Lawrence Vernon
Andreas Andri
Louise Mei Fang
Angie Techmanski
Cup of coffee or tea?
WANT TO KNOW MORE ABOUT HIHELLO SOFTWARE?
PLEASE CONTACT US